Billing and refund terms under review
Release draft: Legal entity, contact details, dates, retention periods, subprocessors and commercial terms require review. Do not publish this page as a final policy until it is approved.
The approved refund policy must state when a subscription begins, trial conversion, renewal, cancellation, refund eligibility, timelines, tax treatment and the support route for billing disputes. The payment provider integration must be checked against those terms before checkout is enabled.
Until approved, do not interpret the amounts shown on the pricing page as an offer with a particular refund right.